Natasha is responsible for the enhancement of innovative client solutions and national operational performance. Natasha is also responsible for driving stakeholder engagement and delivering leading national consistency and measurable insights, to capture the business intelligence and outcomes necessary to meet and exceed service level objectives. Natasha brings a wealth of knowledge and experience with over 14 years of experience in the insurance industry. Most recently as the Director, Insurer Management Services at one of the largest Independent Adjusting companies in Canada. Prior to that Natasha has held a variety of functions including Key Account Manager, Claims Supervisor, and Claims Adjuster. Natasha holds a Bachelor of Commerce, Honours from Queens University and is working towards her CIP designation.